Blog
All practical tips to grow your business on messaging.
How to Get More Reviews for Your Webshop: 8 Proven Tips
Reviews are the most powerful trust signal for online shoppers. Learn how to collect more reviews without spamming or breaking platform rules.
Recent articles
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How to Improve Business Productivity: 10 Proven Tips
Improving productivity means achieving more with the same resources. Discover 10 proven strategies that businesses can implement immediately.
The Best AI Tools for E-commerce Stores in 2026
AI is transforming e-commerce. From product recommendations to customer service automation — discover the best AI tools for your online store.
Instagram Business Account vs Personal Account: Ultimate Guide 2026
What's the difference between an Instagram business account and a personal account? Everything about features, benefits, and when to switch.
Customer Service Automation with AI: Practical Guide for 2026
AI automation makes it possible to handle customer questions faster, more cheaply, and more consistently. Discover which processes you can automate and how to get started.
Customer Service
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How to Measure Customer Satisfaction: Complete Guide (CSAT, NPS & CES) 2026
Satisfied customers buy more and stay longer. Learn how to measure customer satisfaction with CSAT, NPS and CES, how to build a good survey, and what to do with the results.
Trengo Alternative: Why Webshops Choose Bugalou
Trengo is a well-known customer service tool, but it's not the best choice for everyone. Read why webshops are switching to Bugalou.
How to Write a Return Policy for Your Webshop
A good return policy protects your webshop and your customer. Discover what's legally required and how to handle return inquiries efficiently.
E-commerce
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How to Turn Website Traffic Into Revenue: 7 Practical Tips for 2026
Only 1-3% of website visitors buy immediately. These 7 practical tips help you get more revenue out of the traffic you already have — without extra ad spend.
How to Write an Order Confirmation Email: Complete Guide + Examples 2026
The order confirmation is the most-opened email in your customer journey. Learn how to write one that builds trust, prevents support questions, and reinforces your brand — with a practical example.
Trengo Alternative: Why Webshops Choose Bugalou
Trengo is a well-known customer service tool, but it's not the best choice for everyone. Read why webshops are switching to Bugalou.
Guides
📝How to Turn Website Traffic Into Revenue: 7 Practical Tips for 2026
Only 1-3% of website visitors buy immediately. These 7 practical tips help you get more revenue out of the traffic you already have — without extra ad spend.
How to Measure Customer Satisfaction: Complete Guide (CSAT, NPS & CES) 2026
Satisfied customers buy more and stay longer. Learn how to measure customer satisfaction with CSAT, NPS and CES, how to build a good survey, and what to do with the results.
How to Write an Order Confirmation Email: Complete Guide + Examples 2026
The order confirmation is the most-opened email in your customer journey. Learn how to write one that builds trust, prevents support questions, and reinforces your brand — with a practical example.
Product Updates
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New Feature: Hosted Forms — Embed Contact Forms Directly on Your Website
Bugalou now supports Hosted Forms. Build customizable contact forms and embed them on any page of your website. Every submission lands directly in your team inbox as a conversation.
Introducing Announcement Banners: Engage Your Website Visitors
We've launched Announcement Banners — a powerful new way to display targeted messages on your website. Available on all paid plans.
Support
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How to Get More Reviews for Your Webshop: 8 Proven Tips
Reviews are the most powerful trust signal for online shoppers. Learn how to collect more reviews without spamming or breaking platform rules.
How to Improve Business Productivity: 10 Proven Tips
Improving productivity means achieving more with the same resources. Discover 10 proven strategies that businesses can implement immediately.
The Best AI Tools for E-commerce Stores in 2026
AI is transforming e-commerce. From product recommendations to customer service automation — discover the best AI tools for your online store.
Tips & Tricks
🚀![WhatsApp Business Multiple Users: How It Works [2026]](/_next/image?url=%2Fwhatsapp-business-multiple-users.png&w=3840&q=75&dpl=dpl_5mjLJMoH6eSLXJZqdL5cPXwKPzcG)
WhatsApp Business Multiple Users: How It Works [2026]
Want to use WhatsApp Business with multiple team members? The free app has limitations. Discover how to add unlimited users with the WhatsApp Business API and manage customer conversations as a team.
How AI Chatbots Transform Your Customer Service
Discover how AI chatbots improve customer service with 24/7 availability, faster response times, and lower costs.
Install the Bugalou App on Any Device
Did you know Bugalou works as a native app on your phone, tablet, and desktop? Learn how to install it in under a minute — no app store needed.
WhatsApp Marketing
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WhatsApp Business Green Checkmark: How to Get Verified
The green checkmark on WhatsApp Business signals trust and legitimacy. Learn what it is, who qualifies, and exactly how to apply for WhatsApp verification.
WhatsApp Business Multiple Users: How It Works [2026]
Want to use WhatsApp Business with multiple team members? The free app has limitations. Discover how to add unlimited users with the WhatsApp Business API and manage customer conversations as a team.
5 Reasons Why Customers Prefer WhatsApp Over Email
Discover why more and more customers choose WhatsApp to communicate with businesses — and how you can use this to grow your business.