The complete multichannel customer service solution for modern teams, built for efficiency and customer satisfaction
Other platforms take weeks to set up. With Bugalou, you're operational within 10 minutes. Plug-and-play integrations with WooCommerce and Shopify let you start immediately.
No hidden costs or unexpected bills. Transparent pricing without extra setup fees. You only pay for what you use, with no vendor lock-in.
Your customer data stays in Europe (Frankfurt, Germany). Fully GDPR-compliant with DPA available. No US cloud servers that compromise your privacy.
No English-speaking helpdesks in other time zones. Our support team speaks Dutch, understands the local market, and responds within 24 hours. Chat directly with real people, not bots.
No enterprise complexity. Bugalou is designed for Dutch webshops and SMB companies. Simple interface, powerful features, without unnecessary enterprise tool bloat.
Our customers experience faster response times and higher customer satisfaction with all channels in one inbox. Fewer missed messages, more efficient handling, and better team communication.
See why more and more businesses are switching to Bugalou
| Feature | Bugalou | Other Platforms |
|---|---|---|
| Setup time | 10 minutes | 2-4 weeks |
| Number of channels | 5+ channels | 1-3 channels |
| WhatsApp Business API | Limited/Extra costs | |
| Instagram & Messenger | Often unavailable | |
| Email integration | Gmail, Outlook, IMAP | Limited options |
| AI Chatbot | Included | Expensive add-on |
| Live chat widget | Separate platform needed | |
| Team collaboration | Unlimited teammates | Per seat costs |
| Internal notes | Limited | |
| Automatic assignment | Manual | |
| WooCommerce integration | 1-click | Complex setup |
| Shopify integration | Limited | |
| Automations | Unlimited | Limited |
| Templates & replies | Basic feature | |
| Broadcast messages | Extra module | |
| Analytics & reporting | Real-time dashboards | Basic reports |
| API access | Enterprise only | |
| Mobile app | iOS & Android | Web only |
| Dutch support | 24h response | English/outsourced |
| Data hosting | EU (Frankfurt) | US/Global |
| GDPR compliant | DPA available | Limited |
| Transparent pricing | Hidden costs | |
| Setup fees | €0 | €500-€5000 |
| Free trial | 14 days | 7 days / none |
Test all features without credit card. Cancel anytime.
Start directly without implementation fees or onboarding costs.
Free onboarding call with your dedicated specialist from Pro plan.
Your data remains yours. Export or delete at any time.
Join 200+ businesses that streamline their customer service with Bugalou