WhatsApp Business API: the complete guide

Everything you need to know about the WhatsApp Business API — what it is, what it costs, how to get it, and how it differs from the free WhatsApp Business app.

TL;DR

  • • Built for teams (multiple users), high message volume, or anyone who wants automation/integrations
  • • Costs are conversation-based, not per message — and free within the 24-hour customer service window
  • • Always requires a Business Solution Provider (BSP) like Bugalou; no direct application with Meta
  • • Technical setup is usually done within a few days

Free WhatsApp tools