One inbox, every channel
All customer conversations in one place. WhatsApp, Instagram, Messenger, email and website chat - unified in one streamlined inbox for maximum efficiency.
All communication channels in one inbox
WhatsApp, Messenger, Instagram, website chat and email - all in one place
WhatsApp
Messenger
Instagram
Website Chat
EmailEverything your team needs
All channels in one inbox
WhatsApp, Instagram, Messenger, email and website chat - all in one place for maximum overview.
Assign conversations
Distribute work automatically or manually. Each team member gets the conversations they excel at.
Internal notes
Share information with your team without customers seeing it. Perfect for context and handoffs.
Real-time notifications
Never miss a message. Get instant alerts when new conversations come in.
Complete history
All customer interactions neatly stored. See the context of previous conversations instantly.
Team analytics
See how your team performs. Response times, handled conversations and more in one overview.
Perfect for every team
Whether you're a small team or a large organization, Team Inbox scales with you
E-commerce teams
Handle questions about orders, returns and products from one central inbox.
Support teams
Manage tickets from all channels in one place. Assign to specialists and keep overview.
Marketing teams
Respond directly to social media messages and leads from all channels in one overview.
Ready to empower your team?
Join companies taking their customer service to the next level with Unified Team Inbox