The smartest chatbot for your website
Add a chatbot widget to your website for live chat, configurable FAQs and chatbot flows. Enable AI to automatically help customers and keep the pressure off your team.
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Everything a chatbot needs
Set up FAQs, live chat, AI takeover and lead capture
Configurable FAQs
Set up frequently asked questions and answers the chatbot can answer instantly. Shipping, returns, pricing — anything customers ask.
Chatbot flows
Build conversation flows with buttons and choice menus. Guide visitors step by step to the right answer or the right department.
Live chat with your team
Chat in real time with website visitors. See who's online, share files and answer questions directly from your inbox.
AI takeover
Enable AI to automatically answer questions. The AI learns from your FAQs and knowledge base and keeps the pressure off your team.
Lead capture
Collect names, email addresses and phone numbers via the chatbot. Every visitor automatically becomes a contact in your CRM.
Fully customizable
Customize colors, logo, avatar, welcome message and position. The chatbot seamlessly matches your brand and identity.
Proactive outbound messages
Automatically reach out to visitors at the right moment. Trigger messages based on time on page, scroll depth, exit intent, or returning visitors.
Custom ticket forms
Create tailored intake forms for different request types. Collect structured data with 8 field types in both the chat widget and helpcenter.
Multilingual chatbot
The chatbot automatically detects the visitor's language and responds in 50+ languages. Perfect for international customers.
Chat directly with your website visitors
Chat in real time with visitors via the built-in live chat. See who's online, respond instantly and share files — all from your Bugalou inbox.
Real-time conversations
Chat directly with website visitors as soon as they ask a question.
Seamless handover
AI handles the initial contact, you take over when needed — without the customer noticing.
Typing indicator & online status
Customers see when an agent is available and typing.
File & image sharing
Share documents, screenshots and files directly in the chat window.
Mobile accessible
Answer live chats on the go via the mobile PWA app with push notifications.
Let AI take over when it gets busy
Enable AI and let it automatically help customers based on your FAQs, knowledge base and company information. The AI answers questions 24/7 so your team can focus on complex issues. When the AI doesn't know, it seamlessly hands over to your team.
Learns from your FAQs & knowledge base
The AI uses your configured FAQs and help center articles as sources.
24/7 automatic answers
Customers get instant answers, even outside business hours and on weekends.
Reduces pressure on your team
Up to 70% fewer repetitive questions. Your team focuses on what really matters.
Smart handover
For complex questions, the AI seamlessly transfers to an agent with full context.
Free shipping on orders over €50. Under €50 you pay €4.95.
Set up your own FAQs and flows
Configure frequently asked questions with answers the chatbot can deliver instantly. Build chatbot flows with buttons and choice menus to guide visitors step by step — no code, no AI needed.
Unlimited FAQs
Add as many questions and answers as you want. Edit them at any time.
Choice menus & buttons
Build flows with quick buttons so visitors find the right answer fast.
Categories & priority
Organize your FAQs by category and set which questions get priority.
No technical knowledge needed
Set up everything from a clear dashboard. No code, no stress.
Live in 3 simple steps
No technical knowledge needed — your chatbot is ready in minutes.
Train your chatbot
Upload your FAQ, knowledge base or help articles. The AI learns your products, services and policies in seconds.
Customize the look
Choose your brand colors, upload your logo, set the greeting and configure quick reply buttons.
Go live instantly
Copy one line of code to your website, or activate your chatbot on WhatsApp, Instagram, Messenger and email with one click.
Why businesses choose Bugalou's chatbot
Real results for customer service teams of all sizes
Fewer repetitive questions
The chatbot instantly answers common questions about shipping, returns, pricing and opening hours — so your team can focus on complex issues.
Instant response time
No more waiting in queues. Customers get accurate answers in under a second, whether from FAQ, flow or AI.
FAQ, live chat & AI in one widget
One widget that does it all: configurable FAQs, live chat with your team and AI takeover. No separate tools needed.
Setup in 5 minutes
Copy the script, paste it on your website and your chatbot is live. Works with WordPress, Shopify, WooCommerce and any other website.
Perfect for every website
From webshop to SaaS — add a chatbot to any website
Webshops & E-commerce
Answer questions about order status, shipping costs and return policies via the chatbot. Capture leads and increase conversion.
- FAQ on shipping & returns
- Live chat during checkout
- AI answers product questions
SaaS & Software
Guide users through onboarding with chatbot flows. Answer technical questions via FAQ or AI, without burdening your team.
- Onboarding chatbot flows
- Technical FAQ answers
- AI support after hours
Services
Qualify leads via chatbot flows, answer pricing questions via FAQ and schedule appointments with live chat. Turn visitors into customers.
- Lead qualification flows
- Pricing info via FAQ
- Live chat for advice
Works with your favorite platforms
Integrate with WordPress, WooCommerce, Shopify, Magento and more
WordPress
WooCommerce
Shopify
MagentoFrequently asked questions
Everything you need to know about the chatbot
How do I set up FAQs for the chatbot?
What are chatbot flows?
How does AI takeover work?
Can I also live chat with visitors?
How do I add the chatbot to my website?
Can I customize the chatbot's appearance?
How much does the chatbot cost?
Ready to launch your chatbot?
Start free today and automate your customer service
