Re:amaze alternative: flat price, unlimited AI
Re:amaze charges per user and caps AI conversations. Bugalou starts from €49/month at a flat price with WhatsApp included by default. On Pro, your AI chatbot has no cap.
From €49/month · 14-day free trial · No credit card required
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What our customers say
“With so many orders from different channels, our customer responses were chaotic. Bugalou brought everything together and our team can now reply immediately. Our customers are much happier too!”
Koos Boender
Owner, Boender Outdoor
“Baboluv is growing fast and we couldn't keep up with support questions. Bugalou's AI chatbot now handles 60% automatically. This freed our team to focus on adding real customer value.”
Lisa Mertens
Baboluv
“Previously our employees had to log into countless different platforms. With Bugalou everything is bundled in one central inbox. Our employees only need to log in once. That ensures more peace, more overview and a much more efficient way of working.”
Dennis
Getdrezzed
“Baboluv is growing fast and we couldn't keep up with support questions. Bugalou's AI chatbot now handles 60% automatically. This freed our team to focus on adding real customer value.”
Lisa Mertens
Head of Customer Experience, Baboluv
Why online stores choose Bugalou over Re:amaze
Flat monthly price, no expensive per-user licences
Re:amaze charges $29 to $69 per user per month — costs climb fast as your team grows. Bugalou starts from €49/month with 1 user included; add more team members whenever you like.
No cap on AI conversations
Re:amaze limits AI resolutions per user (20 to 100 a month, depending on plan). The AI chatbot in Bugalou Pro has no cap on the number of conversations.
WhatsApp without an external add-on
Re:amaze only supports WhatsApp through a separate Twilio connection, with extra cost. At Bugalou, WhatsApp Business is a standard, fully integrated channel.
CSAT surveys on Pro, not just the most expensive plan
Re:amaze only offers customer satisfaction surveys on its most expensive Plus plan ($69/user). At Bugalou, this is included by default in Pro (from €109/month).
E-commerce integrations for the Benelux
bol.com, Picqer, Lightspeed and Returnless — integrations specifically relevant to online stores selling in the Netherlands and Belgium.
No lock-in
Cancel monthly. Export all your data whenever you want. We earn our keep by being good, not by locking you in.
Starting price, flat per month
AI conversations per month on Pro
Native WhatsApp included
Included in Pro
No steep per-user costs
Re:amaze charges $29 (Basic), $49 (Pro) or $69 (Plus) per user per month. For a team of 5, that quickly adds up to $145-$345 a month — and you still don't have WhatsApp (separate via Twilio) or unlimited AI conversations.
With Bugalou you pay a flat price from €49/month, with 1 user and WhatsApp simply included. Add team members as you grow; the AI chatbot and CSAT surveys are part of Pro.
Bugalou vs Re:amaze — feature comparison
A fair, transparent comparison
| Feature | Bugalou | Re:amaze |
|---|---|---|
| Live chat widget | ||
| Email inbox | ||
| WhatsApp Business | Via Twilio add-on | |
| AI chatbot | Pro | Capped (20-100/mo) |
| CSAT surveys | Pro | Top plan only |
| bol.com integration | ||
| Picqer / Lightspeed integration | ||
| Pricing model | Flat, from €49/mo | $29-69 per user |
| Cost for a team of 5 | €49 + 4 extra users | $145-345/mo |
From Re:amaze to Bugalou in 3 steps
Most teams are fully up and running within a day.
Connect channels
Create your account and connect WhatsApp, email, live chat and your webshop. In under 10 minutes.
Team & AI setup
Invite your team: 1 user is included and you can add more anytime. We help migrate your contacts for free.
Go live
Once everything's running, turn off Re:amaze. No overlap, no double costs. Our team is ready via WhatsApp or email.
Frequently asked questions
Everything about switching from Re:amaze to Bugalou