Real success stories

See how businesses transform their support

From startups to established companies, over 200 businesses use Bugalou to deliver exceptional customer support at scale.

"With so many orders from different channels, our customer responses were chaotic. Bugalou brought everything together and our team can now reply immediately. Our customers are much happier too!"

4 hours → 20 minutes average response time

Boender Outdoor Tuinmeubelen
Koos Boender
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"Baboluv is growing fast and we couldn't keep up with support questions. Bugalou's AI chatbot now handles 60% automatically. This freed our team to focus on adding real customer value."

60% automatic responses • 80% CSAT improvement

Baboluv
Lisa Mertens
Head of Customer Experience @ Baboluv
"As a B2B business, we received many questions across multiple channels. Bugalou integrated WhatsApp, email and our website in one platform. Response time halved and our NPS score jumped from 42 to 68."

NPS improvement: 42 → 68 • 50% faster response time

KP
Kevin Polder
Director of Operations @ PGI
"We wanted to focus full-time on product, not support. With Bugalou's automation and workflows, 2 people can now do what previously required 6. Incredibly efficient."

Support team: 6 → 2 people • 90% automation

LS
Lesley
Co-founder @ Valley of Sadaa
"NilaFee's customers expect fast, personal service. Bugalou's AI agent handles routine questions while our team focuses on challenging problems. The best of both worlds."

24/7 availability • 95% customer satisfaction

RK
Renee
Chief Customer Officer @ NilaFee
"Previously our employees had to log into countless different platforms. With Bugalou everything is bundled in one central inbox. Our employees only need to log in once. That ensures more peace, more overview and a much more efficient way of working."

1 single login • Picqer & Returnless integrated • AI Agent active

Getdrezzed
Dennis
Owner @ Getdrezzed
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15+
Integrations
7+
Channels in 1 inbox
99.5%
Uptime
24/7
AI agent active

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