Customer service for automotive, one inbox
WhatsApp, email, Instagram, Messenger, live chat, and phone unified in one inbox. With AI chatbot for common questions, smart lead routing, and appointment follow-ups — built for dealerships, garages, and automotive businesses.
From €49/month · 14-day free trial · No credit card required
Trusted by companies like
What our customers say
“With so many orders from different channels, our customer responses were chaotic. Bugalou brought everything together and our team can now reply immediately. Our customers are much happier too!”
Koos Boender
Owner, Boender Outdoor
“Baboluv is growing fast and we couldn't keep up with support questions. Bugalou's AI chatbot now handles 60% automatically. This freed our team to focus on adding real customer value.”
Lisa Mertens
Baboluv
“Previously our employees had to log into countless different platforms. With Bugalou everything is bundled in one central inbox. Our employees only need to log in once. That ensures more peace, more overview and a much more efficient way of working.”
Dennis
Getdrezzed
“Baboluv is growing fast and we couldn't keep up with support questions. Bugalou's AI chatbot now handles 60% automatically. This freed our team to focus on adding real customer value.”
Lisa Mertens
Head of Customer Experience, Baboluv
Why automotive businesses choose Bugalou
Never miss an appointment request
Service appointment inquiries, test drive requests, and quote questions all land in one inbox — so your team can respond quickly and convert more leads.
All channels, one inbox
WhatsApp, email, Instagram, Messenger, live chat, and phone — every customer message lands in a single, organized inbox.
AI chatbot for common questions
Let the AI handle repetitive questions about opening hours, service pricing, stock availability, and workshop schedules — automatically, 24/7.
Streamline lead follow-up
Route incoming inquiries about vehicles, quotes, and financing to the right sales rep with smart assignment rules. No lead falls through the cracks.
CSAT after every conversation
Measure customer satisfaction automatically after service visits and sales interactions to improve your dealership experience.
EU-hosted & GDPR-compliant
All data stored on servers in Frankfurt (EU). Data processing agreement included.
Starting price per month
Setup time
Channels in one inbox
Automated with AI
Every channel in one inbox
Customers reach out via WhatsApp, Instagram, email, and phone for test drives, service appointments, and quotes. Bugalou brings every conversation together so your team responds faster and never loses a lead.
WhatsApp Business
Communicate with customers on the channel they prefer. Handle test drive requests, send service reminders, and share quotes — directly via WhatsApp.
Manage all your customer emails from the same inbox as your other channels. No separate email client needed — everything in one place, with the same speed and automation.
Instagram DM
Messenger
Automate your dealership communication with AI
Bugalou's AI chatbot answers common customer questions automatically, 24/7. Think opening hours, service pricing, vehicle availability, and workshop schedules. When a question gets too complex — like a custom quote or financing inquiry — the AI hands off seamlessly to a team member with the full conversation history.
Automate your communication workflows: from routing sales leads to the right rep and sending service appointment reminders, to follow-up messages after test drives and CSAT surveys after service visits. All configurable without technical knowledge.
Go live in 3 simple steps
Most teams are fully operational within 10 minutes.
Connect your channels
Connect WhatsApp, email, Instagram, Messenger, and live chat to your Bugalou inbox. Done in under 10 minutes.
Set up team & AI
Invite your sales and service teams, configure your AI chatbot, and set up routing rules for leads and service requests.
Start helping customers
Start managing customer conversations from one unified inbox. With AI, automations, and CSAT built right in.
Frequently asked questions
Everything about customer service for automotive businesses