Automate every channel in one place
Build smart workflows across WhatsApp, email and your webshop. From order confirmations to follow-ups and abandoned cart reminders — everything runs on autopilot.
New order received
Hi {{1}}, Your order *{{2}}* is on the way. Track & Trace:...
Wait 24 hours
Send review request
"vip-customer" if amount > €50
Works with your favorite platforms
Connect your webshop and start automating in minutes
WordPress
WooCommerce
Shopify
Lightspeed
MagentoOne builder, every channel
Create a workflow once and trigger actions across all your channels. No switching between tools.
Order confirmations, shipping updates, reminders and marketing campaigns via WhatsApp.
Auto-reply to DMs, respond to story mentions and automate comment replies on Instagram.
Messenger
Automate Facebook Messenger conversations with welcome messages, FAQ bots and lead capture.
Transactional emails, review requests, welcome series and re-engagement campaigns.
Webshop
Trigger automations from WooCommerce, Shopify, Lightspeed or Magento order events.
Custom API
Connect any platform via webhooks and API for unlimited automation possibilities.
Build workflows visually
Drag and drop triggers, conditions and actions to build complex workflows without writing a single line of code. Our visual builder makes automation accessible to everyone.
Triggers — Start workflows from orders, form submissions, time-based events or custom webhooks
Conditions — Add if/else branching to personalize the flow for each customer
Actions — Send WhatsApp, email, update CRM, add tags and more
Delays — Set wait times between steps (minutes, hours or days)
Popular automations
Get started quickly with these commonly used automation workflows
Order confirmation
Instantly confirm orders via WhatsApp and email with product details, total amount and estimated delivery.
View WhatsApp automationsShipping updates
Automatically notify customers when their order ships, with tracking link and estimated delivery date.
View BroadcastsAbandoned cart
Recover lost sales with timed reminders. First via WhatsApp, then follow up with email if needed.
View ChatbotReview request
Automatically ask for reviews a few days after delivery. Build social proof and boost your ratings.
View AI AgentWelcome series
Onboard new customers with a welcome message via WhatsApp and a follow-up email series introducing your brand.
View ChatbotAppointment reminders
Send automatic reminders before appointments with the option to confirm, cancel or reschedule.
View WhatsApp automationsHow it works
Fully automate your customer communication in three steps
Connect your channels
Link WhatsApp, email, Instagram, Messenger and your webshop in a few clicks. All channels in one place.
Build workflows
Create visual flows with triggers, conditions and actions. Set up order confirmations, follow-ups and reminders without code.
Go live & monitor
Activate your automations and track real-time results. Optimize flows based on performance and customer responses.
See it in action
Real automated messages sent by businesses using Bugalou
Automatic order confirmation with product details and tracking info via WhatsApp.
Customers automatically receive shipping updates with track & trace links.
Results that convince
Discover why businesses choose automation
Workflow success rate
Less manual work
Channels supported
Always active
Frequently asked questions
Everything you need to know about automations
Do I need coding skills to set up automations?
Which triggers are available?
Can I create multi-step automations?
How do automations work with WhatsApp?
Can I test automations before activating them?
Are there limits on the number of automations?
Ready to automate your business?
Start free today and build your first automation in minutes. No credit card required.
