Email Integration

All your emails in one inbox

Manage Gmail, Outlook, and IMAP emails alongside WhatsApp, Instagram, and Messenger. One unified inbox for all your customer communication.

Start freeBook free demo
Bugalou — E-mail
Search emails...
Sophie van Dijk10:23

Question about my order #4521

Mark Jansen09:45

Re: Quote request

Lisa de Boer09:12

Return request - Order #3892

Tom BakkerYesterday

Partnership proposal

Emma VisserYesterday

Invoice #2024-089

Email integration active
Channels

All communication channels in one inbox

WhatsApp, Messenger, Instagram, website chat and email — all in one place

WhatsApp iconWhatsApp
Messenger iconMessenger
Instagram iconInstagram
Website Chat iconWebsite Chat
Email iconEmail
View all channels
Capabilities

What can Email do for you?

Everything your team needs for professional email communication — built right into Bugalou

All-in-one

Unified Inbox

All emails together with WhatsApp, Instagram and Messenger in one view. No tab switching, no lost context.

Real-time Sync

Automatic synchronization of incoming and outgoing emails. Always up to date, without manual refreshing.

Templates

Use templates for quick and consistent replies. Save time on frequently asked questions and standard responses.

3 steps

Email in 3 steps

From separate inboxes to one streamlined email workflow in minutes.

01

Connect your email

Connect your Gmail, Outlook or IMAP account in a few clicks. Your existing email address keeps working as usual.

Step 01
02

Set up smart routing

Create automatic rules to route emails to the right team members based on subject, sender or keywords.

Step 02
03

Reply & collaborate

Reply to emails from the shared inbox, leave internal notes and collaborate without duplicate answers.

Step 03
Start free trial
Works with
Results

Results that count

Discover how businesses improve their email support with Bugalou

3
Faster email handling
0
Missed emails
100%
Conversation history saved
∞
Email accounts connectable
Integrations

Works with your favorite platforms

Integrate with WordPress, WooCommerce, Shopify, Magento and more

WordPress logoWordPress
WooCommerce logoWooCommerce
Shopify logoShopify
Magento logoMagento
Custom API
View all integrations
FAQ

Frequently asked questions

Everything you need to know about email integration

How does email integration work?
Connect your existing email accounts (Gmail, Outlook, IMAP) to Bugalou. All incoming emails appear in your shared team inbox where your team can collaborate on responses.
Which email providers are supported?
We support Gmail, Google Workspace, Microsoft Outlook, Office 365 and any email provider that supports IMAP/SMTP. You can connect multiple accounts simultaneously.
Can multiple team members share one inbox?
Yes. Multiple agents can access the same email inbox, assign conversations, leave internal notes and collaborate on replies — all without duplicate responses.
Does it support email threading?
Yes. Bugalou automatically groups email replies into conversation threads, so your team always sees the full context of every customer interaction.
Can I use my existing email address?
Absolutely. You keep using your current email addresses — customers see replies from your familiar address, not a generic support@ address (unless you want that).
How is email security handled?
All email connections use encrypted protocols (TLS/SSL). For Gmail and Outlook, we use OAuth2 authentication — we never store your email password.

Ready to add email?

Join businesses that centrally manage their customer communication with email, WhatsApp, Messenger and more. No credit card required.

Start freeSchedule a demo
Bugalou Dashboard - All your customer conversations in one place

Combine Email with other Bugalou features

Email as a channel — connect it to the whole platform for better results

Team Inbox

Manage all emails together with your team from one shared inbox with full context.

View Team Inbox

Automations

Set up automatic email flows based on customer segment, behavior or status.

View Automations

Transactional Emails

Send automatic order confirmations, shipping updates and password resets via email.

View Transactional Emails

AI Agent

Let AI automatically respond to emails so your team can focus on complex questions.

View AI Agent