Discover why 200+ companies choose Bugalou as the affordable, user-friendly alternative to Respond.io.
See exactly where Bugalou makes the difference
| Feature | Bugalou | Respond.io |
|---|---|---|
| 💬 Conversations & Features | ||
| Omnichannel conversation | ||
| Conversation history | ||
| Customer profiles in chat | ||
| User permissions | ||
| 📱 Channels | ||
| Telephony | Third-party app | |
| SMS | Third-party app | |
Third-party app | ||
Third-party app | ||
Third-party app | ||
| WhatsApp broadcasts | ||
| ⚡ Automation | ||
| Live chat for Lead Gen | ||
| Bot automation | Limited | |
| Labels | ||
| Rules | ||
| Rule Library | ||
| Auto-assignment | ||
| Quick replies | ||
| Auto-replies | ||
| 🎓 Self-service & Support | ||
| Help center | ||
| Self-service | ||
| Full onboarding | At extra cost | |
The benefits at a glance
No hidden costs or expensive add-ons. All features included in one transparent pricing model.
Intuitive interface without complex setup. Your team is productive within 10 minutes.
Direct contact with our team. No chatbots, but real people who help you.
Your customer data stays safe in the EU. 100% GDPR compliant without hassle.
Full onboarding and training included. No extra costs for essential features.
Instagram, Facebook and WhatsApp natively integrated. No third-party apps needed.
Join hundreds of companies who have already made the switch to Bugalou