Enterprise
Pro vs Enterprise
Pro is perfect for growing teams. But for large organizations that need SSO, white-label, API access, webhooks and a dedicated account manager, Enterprise is the choice.
Pro
For growing teams with AI
€109/month
- Unlimited contacts
- Unlimited AI messages
- Unlimited WhatsApp numbers
- Routing rules & round-robin
- Twilio SMS & Voice
- Unlimited automations
- CSAT surveys & broadcasts
- No API, webhooks, SSO or white-label
ENTERPRISE
Enterprise
For large organizations
Custom
- Unlimited contacts & users
- Unlimited WhatsApp numbers
- Unlimited AI messages
- SSO (Single Sign-On)
- White-label branding
- Dedicated account manager
Compare all features
See exactly what you get with each plan
Feature
Pro €109/mo
Enterprise Custom
Usage
Users (base)
1
Unlimited
Additional users
€12/user
Included
Conversations per month
500 – 1,500
Unlimited
Message history
Adjustable retention
Adjustable retention
Email accounts
Unlimited
Unlimited
WooCommerce stores
5
Unlimited
Multiple workspaces
Channels
WhatsApp Business
Instagram Direct
Facebook Messenger
Email
Bol.com
Live Chat Widget
Transactional email campaigns
White-label widget
WhatsApp numbers
Unlimited
Unlimited
Twilio SMS
Twilio Voice
AI & Automation
Basic automations
Advanced automations
AI Chatbot
AI messages per month
Unlimited
Unlimited
AI email categorization
AI reply suggestions
AI conversation summary
Translate messages in one click
Translate before sending
Proactive outbound messages
Custom ticket forms
Max automations
Unlimited
Unlimited
Macros
Unlimited
Unlimited
Custom AI training
Rule-based routing (keywords, labels)
AI routing: sort messages by topic
Custom features, built for your workflow
Round-robin assignment
Integrations & API
WooCommerce integration
Shopify integration
Lightspeed eCom
Zapier integration
API access
Webhooks
Outgoing Webhooks
Custom integrations
Security & Management
SSO (Single Sign-On)
Advanced role management
Basic
Full
Audit logging
SLA guarantee
Analytics & Support
Analytics
Advanced
Custom
CSAT Surveys
SLA Timers
Bulk Actions
CSV Import & Export
Help center
Support
Priority
Dedicated manager
Onboarding
Self-service
Personal
White-label branding
Why Enterprise?
SSO & Security
Single Sign-On, audit logging and SLA guarantee. Meet the strictest security requirements of your organization.
White-Label & Branding
Present Bugalou under your own brand. White-label widget, custom domain and full branding control.
Dedicated Support
A personal account manager, custom onboarding and direct support for your team.
Ready for Enterprise?
Contact our team for a personal demo and custom quote. No credit card required.
