Compare Plans

Starter vs Pro

The Starter plan is perfect to get started. But when you're ready to grow with AI, advanced automations and customer satisfaction surveys, Pro is the logical next step.

Starter

Perfect for small businesses

€49/month
  • Unlimited contacts
  • All channels (WhatsApp, Email, Live Chat, etc.)
  • Unlimited WhatsApp numbers
  • Basic automations (max 5)
  • No AI chatbot
  • Full history, adjustable retention
Start with Starter
POPULAR

Pro

For growing teams with AI

€109/month
  • Unlimited contacts
  • All channels incl. Live Chat Widget
  • Unlimited WhatsApp numbers
  • Routing rules & round-robin
  • CSAT Surveys
  • Lightspeed eCom
  • Twilio SMS & Voice
  • Unlimited automations
  • Unlimited AI messages
  • Full history, adjustable retention
Start free Pro trial

Compare all features

See exactly what you get with each plan

Feature
Starter €49/mo
Pro €109/mo
Usage
Users (base)
1
1
Additional users
€12/user
€12/user
Conversations per month
500 – 1,500
500 – 1,500
Message history
Adjustable retention
Adjustable retention
Email accounts
Unlimited
Unlimited
WooCommerce stores
1
5
Channels
WhatsApp Business
Instagram Direct
Facebook Messenger
Email
Bol.com
Live Chat Widget
Transactional email campaigns
WhatsApp numbers
Unlimited
Unlimited
Twilio SMS
Twilio Voice
AI & Automation
Basic automations
Advanced automations
AI Chatbot
AI messages per month
0
Unlimited
AI email categorization
AI reply suggestions
AI conversation summary
Translate messages in one click
Translate before sending
Proactive outbound messages
Custom ticket forms
Max automations
5
Unlimited
Macros
2 max
Unlimited
Routing rules
Round-robin assignment
Integrations & API
WooCommerce integration
Shopify integration
Lightspeed eCom
Zapier integration
API access
Enterprise
Webhooks
Enterprise
Outgoing Webhooks
Analytics & Support
Analytics
Basic
Advanced
CSAT Surveys
SLA Timers
Help center
Bulk Actions
CSV Import & Export
Support
Email
Priority

Try Pro free for 14 days

No credit card required for the trial. Upgrade, downgrade or cancel at any time.

Bugalou Dashboard - All your customer conversations in one place