Improving productivity is about working smarter, not harder. Businesses that systematically invest in productivity factors grow faster, retain employees longer, and serve customers better.
Everything you need for great customer service — in one platform
Every task performed more than twice a week in the same way is a candidate for automation. Tools like Zapier, Make.com, or industry-specific software can deliver enormous time savings.
Teams communicating via email, WhatsApp, Slack, and Teams simultaneously lose enormous amounts of time switching between apps.
For customer service: use a shared inbox like Bugalou where all channels converge. For internal communication: choose one tool and stick with it. Try Bugalou free.
Not everything is equally urgent or important. The Eisenhower matrix helps: categorize tasks by urgency and importance. Focus on what's important but not urgent — that's where real growth lies.
Meetings are the biggest time wasters in organizations. Rules that work:
Poor software costs more time than it saves. Evaluate your toolstack annually: which tools do you actually use? Which are duplicated?
AI writing assistants (ChatGPT, Claude), AI planning tools, and AI analysis tools save hours per week on routine tasks.
Research shows employees who can work flexibly (location and/or hours) are on average 13% more productive.
An employee who knows their tools and processes well works faster and with fewer errors.
"What doesn't get measured doesn't get improved." Set KPIs for productivity: revenue per hour, tickets handled per day, average response time.
Happy employees are more productive. Invest in ergonomic furniture, good lighting, social activities, and a culture of trust.
Productivity improvements come not from one big change, but from dozens of small optimizations. Start with centralizing communication and automating repetitive tasks — that delivers the fastest results.
Founder of Bugalou and e-commerce entrepreneur. As a business owner, I noticed that customer service tools were either unaffordable or so complex you needed an IT department. That frustration led to Bugalou.