Support

14 articles in this category

Blog

All practical tips to grow your business on messaging.

How to Get More Reviews for Your Webshop: 8 Proven Tips
Support

How to Get More Reviews for Your Webshop: 8 Proven Tips

Reviews are the most powerful trust signal for online shoppers. Learn how to collect more reviews without spamming or breaking platform rules.

Gian Boender
Jul 28, 2026

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Support

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About Support

Practical help for getting unstuck when using Bugalou: troubleshooting common issues, understanding settings you're not sure about, and answers to the questions our own support team gets asked most often. For the full searchable documentation, see our help center — find the specific problem you're facing and get a direct answer.

  • Troubleshooting common issues
  • Understanding confusing settings
  • Frequently asked support questions
  • Direct contact via live chat

If you can't find your answer here, our support team is reachable directly through the same live chat widget you'd offer your own customers — a deliberate choice, since it means we use Bugalou the same way you do. Most questions get a reply within a few hours during business hours, and urgent issues (a channel down, billing problems) get priority.