Bugalou + Sendcloud
Automatic parcel notifications via WhatsApp, email or SMS
Setup time
Always automated
Features included
Technical skills needed
What is Sendcloud?
Sendcloud is a shipping platform that online stores use to send parcels with carriers such as PostNL, DHL, DPD and UPS. With the Bugalou integration you follow the status of your Sendcloud parcels and automatically message customers at key moments: shipped, out for delivery, ready at a pickup point, delivered or a failed delivery attempt.
What can you do with Bugalou + Sendcloud?
Connect Sendcloud to Bugalou and keep customers informed about their parcel automatically, from shipping to delivery, with their carrier's track & trace link.
Automatic shipping notifications
Send customers a WhatsApp message, email or SMS as soon as their parcel is on its way, with the right track & trace link.
Pickup point and delivery
Let customers know when their parcel is ready at a pickup point or has been delivered.
Failed delivery and returns
Automatically inform customers about a failed delivery attempt or when a parcel is returned.
Parcel status for your AI agent
Your AI agent can use the current status and track & trace of an order for questions like "where is my parcel?".
How to set it up
Up and running in less than 5 minutes
Create API keys in Sendcloud (Settings → Integrations → Sendcloud API).
Enter the keys on the Sendcloud page in Bugalou. Bugalou automatically subscribes to parcel updates.
Choose in an automation which parcel status sends a message and via which channel.
Customers automatically receive updates with their track & trace link.
Popular use cases
Frequently asked questions about Bugalou + Sendcloud
How does the Sendcloud integration with Bugalou work?
Is the Sendcloud integration included in my Bugalou subscription?
Do I need technical knowledge to connect Sendcloud?
Can I use Sendcloud with multiple channels in Bugalou?
Ready to connect Sendcloud?
Start for free today and connect Sendcloud in minutes. No technical knowledge required.
