Bugalou + Lightspeed eCom
Order details and customer history directly in your inbox, on every channel
Setup time
Always automated
Features included
Technical skills needed
What is Lightspeed eCom?
Lightspeed eCom is a powerful e-commerce platform for growing webshops. With the Bugalou integration, you see all order information directly alongside a customer conversation, so your agents never have to search in a separate system — regardless of which channel the customer uses to reach out.
What can you do with Bugalou + Lightspeed eCom?
Connect Lightspeed eCom to Bugalou and view orders, customer data and order history directly next to your conversations — whether they come in via WhatsApp, email, Instagram or any other channel.
Order details in the sidebar
See all customer orders directly next to the conversation — on WhatsApp, email or any other channel. Status, products and payment at a glance.
Customer history and orders
View all previous orders from a customer and provide targeted customer service based on their purchase history, regardless of channel.
Automatic customer linking
Bugalou automatically links messages to the right Lightspeed customer based on email or phone number.
Fast status updates
Give customers an immediate answer to order questions on any channel, without switching between systems.
How to set it up
Up and running in less than 5 minutes
Connect Lightspeed eCom via the Bugalou integration page with your API key.
Bugalou automatically links customers to their Lightspeed account, regardless of which channel they use.
Open a conversation and immediately see all orders in the sidebar.
Answer customer questions about orders faster, on every channel.
Popular use cases
Frequently asked questions about Bugalou + Lightspeed eCom
How does the Lightspeed eCom integration with Bugalou work?
Is the Lightspeed eCom integration included in my Bugalou subscription?
Do I need technical knowledge to connect Lightspeed eCom?
Can I use Lightspeed eCom with multiple channels in Bugalou?
Ready to connect Lightspeed eCom?
Start for free today and connect Lightspeed eCom in minutes. No technical knowledge required.
