Bugalou
WooCommerce
Integration available

Bugalou + WooCommerce

Orders, customer details and customer service for your WooCommerce store in one inbox

Set up WooCommerce in 2 minutes

Plays from YouTube when you click. · All videos & tutorials

< 5 min

Setup time

24/7

Always automated

4

Features included

0

Technical skills needed

About WooCommerce

What is WooCommerce?

WooCommerce is the most popular e-commerce platform for WordPress. With the official Bugalou plugin, available in the WordPress plugin directory, you connect your store in a few clicks: no copying API keys, and the webhooks for order updates are set up automatically. From then on you see the customer's orders next to every conversation, whether it comes in via WhatsApp, email, Instagram or live chat.

Features

What can you do with Bugalou + WooCommerce?

Connect WooCommerce with our official plugin. See the customer's orders next to every conversation, let the AI agent answer order questions and send automatic WhatsApp and email messages on order updates.

Orders next to every conversation

The sidebar of every conversation shows the customer's orders, live from your store: status, products with images, total, payment method, shipping address and tracking. One click opens the order in WooCommerce.

Customer details at a glance

Number of orders, total spent and customer since. Orders are found by email address, or by phone number when there is no email, which is handy for WhatsApp.

AI answers order questions

The AI agent looks up the order and gives the customer the status and tracking right away. You can also pin an order to a conversation yourself.

Automatic messages on order updates

Send a WhatsApp or email message automatically when an order is placed, shipped or completed.

4 steps

How to set it up

Up and running in less than 5 minutes

01

Install the free plugin "Bugalou for WooCommerce" via Plugins → Add New in your WordPress admin.

Step 1
02

In Bugalou, go to Channels → WooCommerce and click "Generate connect code".

Step 2
03

Paste the code in WordPress under WooCommerce → Bugalou and approve the connection.

Step 3
04

Done: the webhooks are set up automatically and your orders show up in your inbox. Prefer to do it manually? Connecting with API keys works too.

Step 4
Use cases

Popular use cases

Customer asks on WhatsApp where their parcel is → order and tracking in view right away, or the AI agent answers instantly
Order shipped → customer automatically gets a WhatsApp message with the tracking link
Handle a return or complaint with the customer's full order history at hand
A new team member sees right away who is a regular customer, without searching WooCommerce
FAQ

Frequently asked questions about Bugalou + WooCommerce

How does the WooCommerce integration with Bugalou work?
The WooCommerce integration connects your existing WooCommerce account with Bugalou. Once set up, Bugalou automatically syncs the relevant data so your customer service team has everything at hand without switching between systems.
Is the WooCommerce integration included in my Bugalou subscription?
The WooCommerce integration is available in most Bugalou plans. Check our pricing page for the exact overview or get in touch with our team.
Do I need technical knowledge to connect WooCommerce?
No. The WooCommerce integration is designed to be set up in minutes without any technical knowledge. Through the Bugalou dashboard you connect your account step by step.
Can I use WooCommerce with multiple channels in Bugalou?
Yes. WooCommerce works seamlessly with all channels in Bugalou: WhatsApp, Instagram, Facebook Messenger, email and website chat. All conversations and data come together in one place.

Ready to connect WooCommerce?

Start for free today and connect WooCommerce in minutes. No technical knowledge required.

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