Bugalou + Picqer
Orders and shipping status right next to your customer conversations
Setup time
Always automated
Features included
Technical skills needed
What is Picqer?
Picqer is a Dutch warehouse management system (WMS) that helps manage orders, inventory and shipping processes. Thousands of Dutch webshops use Picqer to streamline their fulfilment. With the Bugalou integration, you have all order information at hand during a customer conversation — whether it comes in via WhatsApp, email, Instagram or any other channel.
What can you do with Bugalou + Picqer?
Connect Picqer to Bugalou and view orders, inventory and shipping status right next to your customer conversations on any channel. Answer faster without switching between systems.
Order details in the sidebar
See all customer orders directly next to the conversation, regardless of channel. Order number, status, products and total — without switching tabs.
Shipping status & tracking
View live shipping status and track & trace information straight from Picqer. Give customers the right answer immediately, on any channel.
Customer history per conversation
See all previous orders from a customer in one overview. Recognise returning customers and personalise your service across WhatsApp, email and more.
Automatic customer linking
Bugalou automatically links the customer to their Picqer account based on email address or phone number.
How to set it up
Up and running in less than 5 minutes
Go to Channels → Picqer in your Bugalou dashboard and enter your Picqer API key.
Bugalou automatically links incoming messages — via WhatsApp, email, Instagram or any other channel — to the corresponding Picqer customer.
Open a conversation — in the right sidebar you see all orders, statuses and track & trace links.
Answer customers faster without ever switching systems.
Popular use cases
Frequently asked questions about Bugalou + Picqer
How does the Picqer integration with Bugalou work?
Is the Picqer integration included in my Bugalou subscription?
Do I need technical knowledge to connect Picqer?
Can I use Picqer with multiple channels in Bugalou?
Ready to connect Picqer?
Start for free today and connect Picqer in minutes. No technical knowledge required.
