Chat Widget

A chat widget is the small, usually corner-placed chat window on a website that lets visitors start a conversation with an agent or chatbot. It's often the first point of contact between a website and customer service.

A well-designed chat widget balances visibility with subtlety: noticeable enough to be found, but not so intrusive that it disrupts the user experience.

The Bugalou chat widget is fully customizable in color, position, and copy per language, and integrates directly with the AI chatbot and shared inbox, so every conversation started through the widget gets handled seamlessly.