A broadcast list is a group of contacts that receives the same message at once, for example via WhatsApp or email, while keeping conversations individual.
A broadcast list lets you send one message to a group of contacts at once, while each recipient experiences the message as an individual, personal conversation rather than a visible group chat.
Broadcasts are widely used for announcements, promotions, or important updates: think of a restock alert, a sale, or a change in opening hours you want to send to thousands of customers at once.
With Bugalou you build segmented broadcast lists based on customer data and send messages via WhatsApp or email, with full tracking of open and response rates.
All channels in one inbox, AI chatbot included, CSAT measurements, and smart automations. No credit card required.
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