A blocklist is a list of contacts, email addresses, or numbers that are barred because they cause spam, abuse, or unwanted contact.
A blocklist (or blacklist) is a list of senders you actively block, usually because they send spam, abuse your customer service channels, or have shown inappropriate behavior before.
Without blocklist functionality, malicious users can flood your inbox with spam or repeatedly harass your team without consequences, wasting time and lowering your data quality.
Bugalou lets you block specific contacts per channel, so unwanted senders can no longer start new conversations while legitimate customers keep getting normal help.
All channels in one inbox, AI chatbot included, CSAT measurements, and smart automations. No credit card required.
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