Audit Log

An audit log records who did what in a system and when: from changing settings to deleting a conversation. It's an essential tool for security, compliance, and tracking down errors.

For businesses with strict compliance requirements (like GDPR or ISO certification), an audit log is often mandatory: you need to be able to show who had access to which customer data and what changes were made.

Bugalou offers audit logging as part of the Enterprise plan, so organizations with strict security requirements can see exactly who performed which action in the dashboard.