A referral program rewards existing customers who bring in new customers, often with a discount, credit, or other incentive for both parties.
A referral program encourages existing customers to bring in new customers, usually through a unique referral link or code, in exchange for a reward for both the referrer and the new customer.
Referral marketing is one of the most cost-effective acquisition channels: CAC is often much lower than with paid ads, because recommendations from people you know build more trust than advertising.
Satisfied customers who are well taken care of by businesses using Bugalou are more likely to recommend the product — good customer service is therefore indirectly a driver behind successful referral programs.
All channels in one inbox, AI chatbot included, CSAT measurements, and smart automations. No credit card required.
Start free trial