No-code

No-code tools let users build functionality through drag-and-drop interfaces, visual workflow builders, or configuration screens, instead of writing code. This makes technology accessible to non-developers.

For customer service teams, no-code means team leads and operations staff can build and adjust automations, routing rules, and chatbot flows themselves, without depending on an IT department.

Bugalou is built entirely no-code: from the workflow builder for automations to configuring the AI chatbot and customizing the chat widget — everything is visually configurable without a line of code.