Bugalou + Mews
Automatic guest communication for hotels via Mews PMS on every channel
Setup time
Always automated
Features included
Technical skills needed
What is Mews?
Mews is a modern cloud-based property management system (PMS) for hotels, hostels and other accommodations. With the Bugalou integration, you automate the complete guest communication journey — from reservation confirmation to departure reminder — via the channel your guest prefers: WhatsApp, email, SMS or Instagram.
What can you do with Bugalou + Mews?
Connect Mews PMS and automate guest communication for hotel check-ins, bookings and room updates via WhatsApp, email, Instagram or SMS.
Reservation confirmations on every channel
Immediately send a personal message after every new reservation in Mews — via WhatsApp, email, Instagram or SMS.
Guest check-in reminders
Automatically remind guests on the day of arrival of check-in time, parking instructions and facilities, via their preferred channel.
Room update notifications
Notify guests via WhatsApp, email or SMS when their room is ready or when there are changes to their booking.
Upsell opportunities
Send personalised offers for breakfast, upgrade or late check-out via the guest's preferred channel.
How to set it up
Up and running in less than 5 minutes
Connect Mews via the Bugalou integration page or via Zapier.
Set up automatic messages for every phase of the guest journey and choose the channel.
Guests receive personal messages at the right time via their preferred channel.
Incoming guest questions arrive directly in your Bugalou inbox, alongside all other channels.
Popular use cases
Frequently asked questions about Bugalou + Mews
How does the Mews integration with Bugalou work?
Is the Mews integration included in my Bugalou subscription?
Do I need technical knowledge to connect Mews?
Can I use Mews with multiple channels in Bugalou?
Ready to connect Mews?
Start for free today and connect Mews in minutes. No technical knowledge required.
