Accessing Your Profile

Click Settings (gear icon) in the sidebar → Personal settings → Profile tab. Here you manage your personal information and appearance preferences. You can also set up your notification preferences from the Personal settings menu.

Editable Fields

Field	Details
Full Name	Your display name across all conversations, assignments, and team views
Phone Number	Your contact phone number
Profile Photo / Avatar	Upload a photo (JPG, JPEG, or PNG). Displayed in the sidebar, team views, and conversations

Email Address

Your email address is displayed but cannot be edited directly. The field is disabled with a note: "Contact support to change your email address."

Your email has a verification status badge:

• ✓ Verified — green badge, your email is confirmed
• ⚠ Unverified — yellow badge with a "Resend Verification" button to send a new confirmation email

Theme / Dark Mode

In the Profile section, you'll find the Theme setting with three visual preview thumbnails you can click:

Option	Description
☀️ Light	Clean, bright interface with white backgrounds
🌙 Dark	Dark interface with reduced eye strain for low-light environments
💻 System	Automatically follows your operating system's theme setting

How It Works

• Click on one of the three thumbnail previews
• The theme is applied instantly — no save button needed
• Your choice is stored in localStorage, so it persists across sessions
• Technically, it toggles the dark class on the root HTML element

Settings Popup Quick Access

You can also access settings from the Settings popup (click the gear icon in the sidebar). For a full overview of navigation, see the dashboard guide. The popup provides three main navigation links and a quick-access section:

Main links

• Organization settings — company name, logo, admin settings, security, workspaces, billing
• Workspace settings — teams, integrations, channels, labels, contact fields, and more
• Personal settings — profile, theme, security (two-factor authentication)

Quick access shortcuts

• 📡 Channels — links to channel configuration
• 🔗 Integrations — links to workspace integrations
• 🤖 AI Agent — links to AI settings
• 👤 User settings — links to your personal profile
• 💳 Billing & usage — links to subscription management

The popup footer shows your current plan and message usage bar.

Email Signature

At the bottom of your Profile page, you'll find the Email Signature editor. Your personal signature is automatically appended to every email you send from Bugalou.

Setting Up Your Signature

1. Scroll down to the "Email Signature" section on your Profile page
2. Use the rich text editor to create your signature with formatting options:
   • Bold, Italic, Underline — text formatting
   • Links — add clickable URLs
   • Images — upload a logo or photo (uploaded to cloud storage)
   • Text alignment — left, center, or right
3. Click "Save Signature" to save your changes

A live preview of your signature is shown below the editor so you can see exactly how it will look in outgoing emails.

Language Switching

To switch the interface language between English and Dutch:

1. Click the flag icon in the top navigation bar (🇬🇧 or 🇳🇱)
2. The interface switches immediately
3. Your choice is saved via the API and in localStorage

Note: This is not in the Personal Settings page — it's a quick-access button in the top bar.