👋 How can we help?

All practical tips to grow your business with messaging.

All CollectionsProductAnalytics: Contacts

Analytics: Contacts

Track contact growth, activity levels, and identify your most active customers.

Contacts Analytics

The Contacts analytics page provides insights into your contact base growth and activity. Navigate to Analytics → Contacts.

Key Metrics

MetricDescription
Total ContactsTotal number of contacts in your workspace
New ContactsContacts added during the selected period
Active ContactsContacts who sent messages during the selected period

Top Contacts

See your most active contacts ranked by message count. This helps identify high-engagement customers who may need priority attention.

Filters

Filter by time range and platform. For a general overview, see the Analytics & Reports guide.