Bugalou in 2 minutes: AI customer service & one shared inbox

The full product tour: WhatsApp, Instagram, email and live chat in one shared inbox, an AI agent that answers day and night, orders next to the chat, team chat, tasks, automations and reports.

Transcript

Customer questions everywhere? WhatsApp, email, Instagram... and every one of them is waiting for you. Meet Bugalou. Every channel lands in one shared inbox. Your whole team works from the same place. Instagram comments and story reactions land in the same inbox, so you can reply right away. Make the chat widget your own, in your colours and your language. Bugalou's AI agent answers instantly, day and night, and shares the right help center article. Not happy with an AI answer? Give it a thumbs down and tell it what is right. Your agent gets smarter every time. Your team sees every order, with live tracking, right next to the chat. Label conversations, assign them to a teammate, and never answer the same question twice. Need a colleague? Share a conversation in team chat and turn it into a task. Every follow-up becomes a task, with a reminder at just the right moment. And plan bigger projects on boards, like your Black Friday launch. Your internal knowledge base keeps everyone on the same page, and the AI learns from it too. Automations do the busywork: after-hours replies, routing, follow-ups. Set them once, done. Then see what's working: response times, labels, satisfaction, all in real time. Send WhatsApp, email and SMS campaigns to your customers, right from Bugalou. Running a sale? Show a banner with a countdown on your site. Connected to Shopify, WooCommerce and the tools you already use. Webshops like Boender Outdoor and GetDrezzed already work this way. Solved? Close the ticketand your customer rates the help in one tap. Bugalou. All your customer service, in one place. Try it free.

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