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All practical tips to grow your business with messaging.
Channels
Learn more about all the supported messaging channels on the Bugalou platform.
Hosted Forms — Embed a Contact Form on Your Website
Create standalone embeddable contact forms, embed them on any website with one line of code, and receive all submissions directly in your Bugalou inbox as conversations.
How to connect Twilio SMS & Voice
Connect your Twilio account to send and receive SMS messages and make voice calls directly from Bugalou.
Channel-specific message formatting
Understand what message types, media and formatting options work on each channel.
Managing multiple channels in one inbox
Tips and best practices for efficiently handling conversations across WhatsApp, email, Instagram and more.
Choosing the right channel for your customers
Learn when to use WhatsApp, email, Messenger or live chat to communicate with your customers.
How to set up a live chat widget
Add a live chat widget to your website so visitors can chat with your team in real-time.
How to connect your email inbox
Add your email address as a channel to handle emails alongside WhatsApp and other messages.
How to connect Facebook Messenger
Set up the Messenger integration to manage Facebook conversations from your Bugalou inbox.
How to connect Instagram DMs
Connect your Instagram Business account to receive and reply to DMs directly from Bugalou.
How to connect WhatsApp Business
Learn how to connect your WhatsApp Business account to Bugalou step by step using the Setup Wizard.
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