Overview

The HubSpot integration syncs contacts and deals between HubSpot and Bugalou. All conversations are automatically logged in HubSpot, so your sales and marketing team sees the full customer context.

Requirements

You'll need a HubSpot account (Free or higher) with administrator access.

Connecting

1. Navigate to Channels → HubSpot
2. Click "Connect with HubSpot"
3. Log in with your HubSpot account and authorize Bugalou
4. Select the HubSpot account (if you have multiple portals)

What gets synced

• Contacts — new contacts in Bugalou are automatically created in HubSpot, existing contacts are matched
• Conversations — logged as activities on the contact timeline in HubSpot
• Deals — link Bugalou conversations to existing HubSpot deals, so support history is visible on the deal

Use cases

• Your marketing team can see in HubSpot which support questions a lead asked before purchasing
• Existing HubSpot lists and workflows keep working, without maintaining contact data twice

Disconnecting

To disconnect HubSpot, go to the integration page in Bugalou and click "Disconnect". Already-synced data remains in HubSpot, but no further syncing takes place.