Appointment Management

Schedule appointments, automatically confirmed

Create appointments from your inbox, instantly send a confirmation email to your customer, and receive automatic reminders. Synced with Outlook.

New appointment
Pro

Subject

Introductory call

Date

Mon May 12, 2026

Time

10:00 – 11:00

JD

John Davis

john@example.com

Confirmed

Confirmation email sent

via info@yourcompany.com

Outlook synced
Benefits

Never miss an appointment again

Automatic confirmation emails

As soon as you create an appointment, Bugalou instantly sends a professional confirmation email to your customer from your own email address.

Custom reminders

Set reminders from 30 minutes to 2 days in advance. Customers receive an automatic reminder — you don't have to do a thing.

Synced with Outlook

All appointments are automatically added to your Outlook calendar. Changes are synced instantly.

Cancellations and reschedules communicated automatically

If an appointment is rescheduled or cancelled, the customer instantly receives an email notification.

100%

Automatically confirmed

0

Missed appointments

2 min

To create an appointment

24/7

Outlook sync

3 steps

Appointment booked in 3 steps

From creating an appointment to confirmation in your customer's inbox in under 2 minutes

01

Create the appointment

Open the planning section in your Bugalou dashboard, choose a contact, set the date and time, and optionally add a location or note.

Step 01
02

Customer receives confirmation

Immediately after creating the appointment, Bugalou automatically sends a professional confirmation email from your own email address. No manual action required.

Step 02
03

Reminder sent automatically

At the moment you configured — 30 minutes, 1 hour, or 1 day in advance — the customer automatically receives a reminder. You don't need to think about it.

Step 03
🚚 New

Own delivery? Fully automated.

Schedule delivery appointments, track them live, and always keep customers informed — with a professional Track & Trace page in your own branding.

📦

Mark as delivery

Turn any appointment into a delivery with a single toggle. Track & Trace is instantly enabled.

🚚

Update status in one tap

Set the status to Out for Delivery, Delayed, or Delivered — directly on the appointment card, even on mobile.

📧

Automatic customer emails

Customers automatically receive a branded email for every status update, including the Track & Trace link, sent from your own email address.

📸

Upload proof of delivery

Upload a photo as proof of delivery. Visible to the customer on the tracking page with a timestamp.

🎨

Tracking page in your branding

Customize the customer page with your logo, colors, contact details, and custom email templates.

Customer rating after delivery

After every delivery, a 5-star rating form automatically appears on the tracking page. Ratings are instantly visible in your analytics dashboard.

B
Your Company
🚚

Delivery #ORDER-1234

Out for delivery
ScheduledEn routeDelivered

Expected

Today · 2:00 – 4:00 PM

📍 Live tracking

Need to manage deliveries on the go?

Planning works fully on mobile

Open Bugalou on your phone, see today's deliveries, and update the status with one tap — perfect for delivery drivers.

Start for free
Use cases

Popular use cases

Discover how businesses across industries use planning

Service providers & freelancers

Easily schedule client calls, intake meetings, and follow-ups. The customer instantly receives a confirmation and reminder.

  • Intake meetings
  • Consulting calls
  • Follow-up appointments
View Team Inbox

Sales teams

Link appointments to contacts in your inbox. Assign to a team member and track everything in one view without switching between tools.

  • Demo appointments
  • Proposal reviews
  • Contract signings
View Team Inbox

Healthcare & Wellness

Automate appointment confirmations and reminders for patients or clients. Reduce no-shows with timely email notifications.

  • Consultations & check-ups
  • Reminders for high no-show risk
  • Follow-up appointments
View AI Agent
FAQ

Frequently asked questions

Everything you need to know about planning & appointments

Which email address are confirmation emails sent from?
Emails are sent from the email account you've connected in Bugalou — for example your Gmail, Outlook, or IMAP address. A no-reply@bugalou.com address is never used.
Can I choose when the reminder is sent?
Yes. For each appointment you choose when the reminder is sent: 30 minutes, 1 hour, 6 hours, 24 hours, or 2 days in advance.
Will appointments sync with my Outlook calendar?
Yes. If you've connected Outlook, appointments are automatically added to your calendar. Changes and cancellations are updated immediately.
Does the customer receive an email if the appointment is cancelled or rescheduled?
Yes. When an appointment is cancelled or the date and/or time is changed, Bugalou automatically sends an updated email to the customer.
Which plan includes planning & appointments?
Planning & Appointments is available from the Pro plan onwards. Check our pricing page for a full overview of all features per plan.
Can I assign appointments to a specific team member?
Yes. When creating an appointment you can assign a team member. They will receive the appointment in their Outlook calendar and can manage it from there.

Ready to automate your appointments?

Start for free today and send your first automatic confirmation email

Bugalou Dashboard - Schedule and manage appointments